Shipping policy
VEGAS SHARK DIGITAL DELIVERY POLICY
Vegas Shark provides digital sports information, analysis, and picks. No physical products are shipped.
DIGITAL DELIVERY
Purchased content is delivered electronically to the email address associated with the customer’s order.
Depending on the product purchased, Vegas Shark content may be delivered in one or more emails during the applicable access period as sports information and picks are released.
Customers are responsible for providing a valid and accessible email address at checkout and for checking their inbox, spam, junk, and promotional folders for Vegas Shark communications.
DELIVERY PERIOD
Access and delivery begin according to the product or subscription purchased. Some sports information and picks are released throughout the day or during the applicable subscription period rather than immediately at the time of purchase.
A purchase provides access to the applicable Vegas Shark service for the period described on the product page or at checkout.
DELIVERY PROBLEMS
If you believe you purchased Vegas Shark access but have not received the applicable content, contact us promptly at:
Please include the email address used for your purchase and your Shopify order number so we can verify the order and assist with delivery.
If necessary, Vegas Shark may resend digital content to the email address associated with the verified order.
NO PHYSICAL SHIPPING
Vegas Shark products and services are digital. Customers should not expect a package, physical ticket, printed material, or other item to arrive by mail or courier.
CUSTOMER RESPONSIBILITY
Customers are responsible for maintaining access to the email address used when placing their order and for notifying Vegas Shark if their contact information changes during an active access period.